Shipping, Refund & Return Policy

Thank you for shopping with us. Please review our policy carefully to understand how we handle shipping, returns, and refunds.

📦 Shipping Policy

• Inside Dhaka: Delivery within 1 to 2 days.
• Outside Dhaka: Delivery within 2 to 3 days, depending on location.

Note: Delivery times may vary due to severe weather, logistical issues, or other unforeseen circumstances. We will notify you in case of any delays.

🔄 Return Policy

• You must notify us about returns on the same day you receive the product.
• The product must be unused, undamaged, and returned in original packaging.
• We may request clear proof (photo or video) in case of damage or incorrect delivery.
• Returns requested after the delivery day will not be accepted.
• If returns are accepted, return shipping costs are bound upon customers unless there are any mistakes from our part.

💰 Refund Policy

• If your return is approved, your refund will be processed within 7 to 10 days to your original payment method.
• Refund duration may vary based on your payment provider.
• Shipping charges are non-refundable unless the return is due to our error.

If you have any questions, feel free to contact our support team at degearsbd@gmail.com

Last updated: June 21, 2025